Ars Technica reports: Half a year after Iranian drone strikes knocked out multiple Amazon data centers, the US tech company has acknowledged the permanent loss of some customer data that was hosted in Bahrain and the United Arab Emirates. Amazon Web Services was "unable to restore access to the resources and data" hosted in some of the war-damaged data centers, according to an AWS dashboard update posted on September 15. The development was first reported by Reuters and suggests that the Iranian strikes inflicted catastrophic damage on the data centers. Customer data was irretrievably lost in one of three AWS availability zones in the United Arab Emirates region, specifically the mec1-az2 availability zone. Each availability zone is serviced by one or more Amazon data centers. The company is still working on "recovering regional resources" and restoring resources hosted in the other two availability zones in the United Arab Emirates... But the destruction was apparently even more widespread for the data centers in the Bahrain region, because Amazon said it was unable to restore access to resources and data across all three availability zones there. "The damage to our infrastructure spanned multiple Availability Zones and exceeded what our regional and multi-AZ services are designed to withstand," the AWS update said. The company had already suspended customer billing in the affected AWS regions in Bahrain and the United Arab Emirates and has spent the past six months attempting to restore normal operations... [When the war began] AWS immediately urged customers to migrate resources to other cloud regions and use remote backups to restore any "inaccessible resources." The cloud service also reportedly issued $150 million in customer credits following the initial Iranian strikes in March.

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Citrix's Desktop as a Service (DaaS) product includes a lightweight, hardened second operating system called UniconOS (once called "eLux") to offer Windows customers a write-protected file system Citrix says is secure against computer viruses and other malware. Nerds.xyz reports: According to the company, the environment remains isolated from the Windows filesystem and uses Secure Boot protections covering the shim, bootloader, kernel, and initial RAM filesystem. That separation matters when ransomware encrypts Windows or a faulty update leaves the operating system trapped in a boot loop. Instead of repairing Windows immediately, an employee can boot into UniconOS and use Citrix DaaS to access virtual applications and desktops. Citrix SecurAccess with Chrome Enterprise provides access to internal web applications under the organization's existing security policies. In other words, UniconOS does not actually fix the damaged Windows installation. It gives employees another route to their applications while the IT department investigates or repairs Windows... [T]he installer shrinks the Windows volume, creates a new partition, copies UniconOS onto it, and registers the necessary boot entries. Windows remains the default operating system during ordinary use, although administrators can configure boot delays and fallback behavior... The approach could prove useful following a widespread ransomware attack or another defective Windows update resembling the CrowdStrike incident of 2024. Recovery would happen independently on every compatible endpoint instead of requiring IT employees to physically handle thousands of computers. Thanks to Slashdot reader BrianFagioli for sharing the news.

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Researchers found enterprises are spending time troubleshooting cloud connectivity due to increased AI workloads, reports Computer Weekly. More than 400 IT and infrastructure decision-makers (US and UK) were surveyed for internet/cloud/AI exchange operator DE-CIX by market researchers Censuswide. But despite 96% of respondents claiming their enterprise networks are ready for cloud/AI loads, the average IT team still spends more than 11 hours each week resolving cloud connectivity problems Other leading concerns included downtime or reliability issues (26%), latency or slow performance (28%), and security vulnerabilities/DDoS attacks (27%). Cost of connectivity, staff expertise and lack of visibility/control over data flows were also cited as major challenges... As a result, as indicated in the study, many businesses are now turning to private interconnection, which enables enterprises to connect directly to cloud providers over dedicated infrastructure rather than routing traffic across the public Internet. Designed to deliver lower latency, greater resilience, enhanced security and more predictable performance, private interconnection has become an increasingly important way of supporting modern cloud and AI workloads. Specifically, the data showed that 61% of companies are already using private connectivity to clouds, while another 31% are actively considering it... [And 71% of enterprises with 1000 or more employees] Only 8.62% of the smaller companies were spending 21 to 40 hours per week dealing with connectivity issues, while just 2.53% of the largest companies in the sample do. Summing up these findings, DE-CIX said that together they suggest direct interconnection is rapidly becoming a core component of enterprise cloud and AI infrastructure and a competitive advantage for companies, though optimising interconnection strategies clearly remains a pressing challenge for small and medium-sized enterprises... "Every AI application depends on data moving quickly, securely and predictably between users, clouds and AI infrastructure. Our research suggests that far too many enterprises are still spending valuable time trying to maintain that kind of connectivity, with more than a third spending between 11 and 20 hours per week, and just under one in 10 spending between 21 to 40 hours per week. This confirms what we already knew — that that network architecture can make or break AI adoption." Elsewhere The Register reports that cloud infrastructure services "grew at their fastest for eight years during the second quarter of 2026, thanks to the AI craze and continued demand for flexible and scalable IT infrastructure." According to the latest figures from Synergy Research, enterprise spending on cloud infrastructure passed $143 billion in Q2, a year-on-year growth rate of 43 percent. This followed 11 successive quarters of increasing growth rates, during which the market has now doubled in size... "AI has, of course, driven most of that incremental growth, and we now see year-on-year growth rates of 165 percent for AI-specific cloud services...." And the top three global players continue to dominate the market, with Amazon Web Services (AWS), Microsoft Azure and Google Cloud together accounting for 67 percent of all the cloud revenue during the quarter. That percentage has increased since the third quarter of last year, when the triumvirate made up 63 percent of enterprise cloud infra spending.

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