Microsoft, along with a group of industry partners, disrupted EvilTokens, a short-lived but highly consequential cybercrime platform that investigators linked to more than 12,000 compromised Microsoft customer email inboxes across more than 10,000 organizations globally, the company said Tuesday.

Acting on federal court order Sept. 15, Microsoft and partners seized 50 websites the phishing-as-a-service used for operations and disabled more than 175 domains linked to EvilTokens’ supporting infrastructure. 

EvilTokens, launched in February 2026, was “a powerful cybercrime platform that used AI at every step of the attack chain — from compromising email accounts to designing intricate roadmaps for financial fraud and scams,” Steven Masada, associate general counsel and general manager of Microsoft’s Digital Crimes Unit, wrote in a blog post.

About 1,000 cybercriminals used EvilTokens over the course of its operation, a Microsoft spokesperson told CyberScoop.

The service was centered on an AI-style chatbot that cybercriminals used to analyze victims’ inboxes, identify trusted relationships, payment authorizations and other sensitive details that could facilitate fraud.

“AI was not simply helping attackers write more convincing messages. It helped them decide who to target, who to impersonate, and how to most effectively exploit the relationship to extract as much money as possible,” Masada wrote. 

EvilTokens was one of the most widely used phishing-as-a-service platforms prior to its takedown. It facilitated business-email compromise campaigns by stealing session tokens that allowed cybercriminals to sift through a victim’s inbox and maintain persistent access.

“We cannot estimate the total fraud attributable to all EvilTokens activity. However, we were able to correlate at least 13 complaints filed with the FBI’s Internet Crime Complaint Center to EvilTokens-linked activity, representing approximately $1.7 million in reported losses,” a Microsoft spokesperson said. “Because many incidents go unreported and not all victims can be definitively linked to specific campaigns, we believe this is a conservative estimate.”

Victims of EvilTokens were largely concentrated in the United States, Canada, the United Kingdom, Australia, India and France, according to Microsoft. SpyCloud, which supported the takedown, identified compromised email domains spanning 79 countries.

Microsoft said it also identified two men behind EvilTokens — Felix Utomi and Waidi Segun Adams — and attributes the development and support of the platform to Storm-2992, a threat actor unaffiliated with any other known cybercrime groups.

The United Kingdom’s Metropolitan Police acted on that information Sept. 18 when it served warrants in the greater London area, arrested the men accused of making articles for use in fraud and money laundering and seized their digital devices.

The Metropolitan Police said it received information from Microsoft about EvilTokens’ administrators in August. Utomi and Adams were released on bail as the investigation continues. 

“The two primary operators identified in our investigation were residing in the U.K.,” a spokesperson for Microsoft told CyberScoop. “While our investigation focused on those individuals, we believe others may have supported the operation in various capacities.”

Microsoft’s legal filing in the U.S. District Court for the Eastern District of Virginia refers to five additional unidentified people allegedly acting as support personnel and users.

Microsoft and others involved in the EvilTokens takedown, including Health-ISAC, Cloudflare, OpenAI, Shadowserver and TRM Labs, didn’t fully quantify how much fraud the service enabled, but it gained popularity quickly among cybercriminals and was lucrative for its operators.

Coinbase, which also aided the investigation into EvilTokens, said it traced about $1.1 million in revenue for EvilTokens from its paying customers. The virtual currency company’s threat researchers found more than 1,000 deposits to EvilTokens from more than 700 distinct addresses through June 2026. 

Operators sold access to the service through Telegram for a $1,500 initiation fee and a recurring $500 subscription. EvilTokens significantly lowered the barrier to entry for cybercriminals by including specialized tools for identity attacks, cloud systems, social engineering and financial fraud in a single interface.

The service allowed cybercriminals to map organizational structure and permissions in Microsoft Graph, which enabled lateral movement, researchers said. With active tokens gained through a collection of highly-targeted phishing lures, cybercriminals consistently bypassed multi-factor authentication, email gateways and endpoint security tools.

Microsoft said the platform’s creators developed portions of the platform with AI and it uncovered capabilities from multiple AI models. 

“It packaged much of the criminal process into a commercially run service, complete with subscription pricing, customer support, management dashboards and tools designed to move customers from account access toward financial exploitation,” Masada added.

The companies and organizations involved in the globally-coordinated takedown identified and notified potential victims, shared indicators of compromise and shared intelligence with law enforcement about EvilToken’s operators and some of its customers.

Experts advised organizations and employees to treat unsolicited device codes as a red flag, assume compromised accounts are fully cataloged in minutes, and independently verify requests to change payment information or redirect funds.

“The infrastructure supporting EvilTokens has been disrupted, but the model it demonstrated will not disappear with it,” Masada warned.

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McKesson said its business and distribution centers remain operational in the wake of a cyberattack it disclosed Friday that resulted in data theft and temporary service interruptions.

Attackers gained access to some of the health care vendor’s third-party applications and stole data associated with a subset of customers in the company’s oncology, multispecialty and medical-surgical business units, Francisco Fraga, chief information and technology officer at McKesson, said in a statement Saturday. 

McKesson is a major player in the healthcare sector, claiming it distributes about one-third of all pharmaceuticals used throughout North America. It reported $403.4 billion in revenue for the one-year period ending in March. 

The company’s size and critical role it serves also makes it a high-profile target for cybercriminals. McKesson did not identify the group behind the attack, but ShinyHunters, a cybercrime group known for targeting large organizations with extortion demands after stealing massive amounts of sensitive data, claimed responsibility.

The company declined to answer questions about ShinyHunter’s claims. Yet, on Friday, McKesson disclosed the attack in a regulatory filing while ShinyHunters added the company to its data-leak site. 

McKesson said it discovered the attack Aug. 25. A period of widespread data theft was over by then, following a four-day intrusion beginning Aug. 21, according to researchers.

“Upon discovery, we immediately activated our incident response protocols, launched an investigation, and engaged leading cybersecurity industry experts to support our response,” Fraga said in a statement. 

“We have reasonable assurance of no ongoing unauthorized activity in our systems. Customers can continue to connect to and use our systems and services as intended,” he added. 

While McKesson’s investigation continues, it faces a more urgent deadline of Sept. 1 from ShinyHunters, which is reportedly seeking a ransom demand in excess of $55 million. 

The company did not answer questions about any ransom demand or whether it responded to the alleged attackers. 

The circumstances of the attack against McKesson are similar to other recent victims of ShinyHunters. The threat group typically uses social engineering or abuses weaknesses in identity to gain access to cloud-hosted environments containing troves of sensitive or proprietary data, which it threatens to leak if the victim doesn’t pay a ransom. 

“Opportunistic data extortionists have been able to identify weaknesses within identity and access management, making these campaigns both cheap and scalable,” said Ian Gray, vice president of cyber threat intelligence at Flashpoint. 

“These attacks are particularly difficult to detect early because they often occur entirely within vendor-hosted environments using valid, socially-engineered credentials,” he added. “Since this activity mimics normal support or data-warehouse tasks, it typically doesn’t trip traditional malware alerts or show anomalies, meaning organizations often remain unaware of the breach until the extortionists make contact.”

Researchers have linked ShinyHunters to multiple attack sprees targeting major cloud platforms, including Oracle, Salesforce and Snowflake. The decentralized crew of cybercriminals was also linked to an expansive compromise last summer impacting hundreds of Salesloft Drift customers that put any platform integrated with the AI chat agent at risk as well. 

In April, ShinyHunters broke into the systems of Canvas — a central hub for K-12 and university coursework, exams, grades and communication — causing widespread outages and data theft. When an early deadline passed without payment, ShinyHunters escalated its pressure on Instructure, the company behind Canvas, by defacing the platform’s login pages with an extortion message that was visible to hundreds of schools.

Instructure ultimately relented and said it reached an agreement with the cybercriminals, insisting the stolen data was returned with assurances that other copies were destroyed.

The FBI issued a public service announcement about ShinyHunters days later, warning potential downstream victims of the threat group’s pressure tactics and claims.

In late July, less than a month before McKesson was hit, Health-ISAC warned organizations in the sector of an increase in successful attacks by ShinyHunters.

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