Jun 25, 12:16 CEST
Resolved - This incident has been resolved.

Jun 25, 09:30 CEST
Investigating - Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Jun 25, 01:45 CEST
Resolved - All servers have been restored.

Jun 25, 01:41 CEST
Monitoring - All servers are now booting,

Jun 25, 00:58 CEST
Update - A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

Jun 24, 23:41 CEST
Identified - One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

Jun 16, 15:18 CEST
Resolved - We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

Jun 16, 14:38 CEST
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 16, 14:27 CEST
Update - We are continuing to investigate this issue.

Jun 16, 14:27 CEST
Investigating - The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

Jun 18, 09:00 CEST
Completed - The scheduled maintenance has been completed.

Jun 18, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 15, 15:16 CEST
Scheduled - On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes.
Thank you for your understanding!

Jun 4, 09:00 CEST
Completed - The scheduled maintenance has been completed.

Jun 4, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 3, 12:12 CEST
Scheduled - On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

May 29, 09:00 CEST
Completed - The scheduled maintenance has been completed.

May 29, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 27, 16:19 CEST
Scheduled - On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes.
Thank you for your understanding!

May 20, 16:01 CEST
Resolved - This incident has been resolved.

May 20, 13:25 CEST
Investigating - Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

May 16, 23:11 CEST
Resolved - The issue is completely resolved. There are no further problems on Windows 7.

May 16, 12:45 CEST
Monitoring - The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

May 15, 22:47 CEST
Investigating - We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7.

If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

May 13, 10:08 CEST
Resolved - This incident has been resolved.

May 7, 16:23 CEST
Investigating - Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

May 1, 11:52 CEST
Resolved - The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

May 1, 10:21 CEST
Identified - The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

May 1, 09:54 CEST
Investigating - We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

Apr 29, 15:12 CEST
Completed - The scheduled maintenance has been completed.

Apr 29, 10:53 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Apr 29, 10:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 29, 10:18 CEST
Scheduled - Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible.
We apologize for the inconvenience.

Apr 23, 09:00 CEST
Completed - The scheduled maintenance has been completed.

Apr 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 22, 10:47 CEST
Scheduled - On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure.
For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services).
Thank you for your understanding!

Apr 9, 09:32 CEST
Completed - The scheduled maintenance has been completed.

Apr 9, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 7, 18:51 CEST
Scheduled - on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

Apr 3, 13:02 CEST
Completed - The scheduled maintenance has been completed.

Mar 31, 13:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 31, 13:01 CEST
Scheduled - Some Proton VPN servers in Canada - Montreal are reporting slow speeds. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Apr 9, 17:07 CEST
Resolved - This incident has been resolved.

Mar 24, 15:00 CET
Investigating - Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Mar 19, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 19, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 17, 15:38 CET
Scheduled - On Thursday, March 19th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of Proton Meet; additionally, Drive users may experience availability issues (e.g., drive will appear read-only). The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).
Thank you for your understanding!

Mar 12, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 12, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 10, 15:24 CET
Scheduled - On Thursday, March 12th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of Proton Meet; additionally, Drive users may experience availability issues (e.g., drive will appear read-only). The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).

Thank you for your understanding!

Mar 5, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 4, 14:57 CET
Scheduled - On Thursday, March 5th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of all Proton services. The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).
Thank you for your understanding!

Feb 25, 09:00 CET
Completed - The scheduled maintenance has been completed.

Feb 25, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 24, 14:52 CET
Scheduled - On Wednesday, February 25th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 3 minutes during this time, Mail users may experience availability issues (their inbox will appear read-only). Thank you for your understanding!

Feb 24, 15:10 CET
Completed - The scheduled maintenance has been completed.

Feb 24, 15:09 CET
Update - The announced maintenance will not take place as initially scheduled.
A new event will be scheduled and announced accordingly.

Feb 19, 14:23 CET
Scheduled - Proton VPN servers in North Macedonia are under maintenance.
This is a scheduled maintenance, we apologize for the inconvenience.