May 7, 16:23 CEST
Investigating - Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

May 1, 11:52 CEST
Resolved - The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

May 1, 10:21 CEST
Identified - The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

May 1, 09:54 CEST
Investigating - We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

Apr 29, 15:12 CEST
Completed - The scheduled maintenance has been completed.

Apr 29, 10:53 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.

Apr 29, 10:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 29, 10:18 CEST
Scheduled - Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible.
We apologize for the inconvenience.

Apr 23, 09:00 CEST
Completed - The scheduled maintenance has been completed.

Apr 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 22, 10:47 CEST
Scheduled - On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure.
For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services).
Thank you for your understanding!

Apr 9, 09:32 CEST
Completed - The scheduled maintenance has been completed.

Apr 9, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 7, 18:51 CEST
Scheduled - on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

Apr 3, 13:02 CEST
Completed - The scheduled maintenance has been completed.

Mar 31, 13:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 31, 13:01 CEST
Scheduled - Some Proton VPN servers in Canada - Montreal are reporting slow speeds. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Apr 9, 17:07 CEST
Resolved - This incident has been resolved.

Mar 24, 15:00 CET
Investigating - Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Mar 19, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 19, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 17, 15:38 CET
Scheduled - On Thursday, March 19th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of Proton Meet; additionally, Drive users may experience availability issues (e.g., drive will appear read-only). The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).
Thank you for your understanding!

Mar 12, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 12, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 10, 15:24 CET
Scheduled - On Thursday, March 12th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of Proton Meet; additionally, Drive users may experience availability issues (e.g., drive will appear read-only). The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).

Thank you for your understanding!

Mar 5, 09:00 CET
Completed - The scheduled maintenance has been completed.

Mar 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 4, 14:57 CET
Scheduled - On Thursday, March 5th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of all Proton services. The second will last up to 1 minute; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).
Thank you for your understanding!

Feb 25, 09:00 CET
Completed - The scheduled maintenance has been completed.

Feb 25, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 24, 14:52 CET
Scheduled - On Wednesday, February 25th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 3 minutes during this time, Mail users may experience availability issues (their inbox will appear read-only). Thank you for your understanding!

Feb 24, 15:10 CET
Completed - The scheduled maintenance has been completed.

Feb 24, 15:09 CET
Update - The announced maintenance will not take place as initially scheduled.
A new event will be scheduled and announced accordingly.

Feb 19, 14:23 CET
Scheduled - Proton VPN servers in North Macedonia are under maintenance.
This is a scheduled maintenance, we apologize for the inconvenience.

Feb 19, 09:00 CET
Completed - The scheduled maintenance has been completed.

Feb 19, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 17, 10:14 CET
Scheduled - On Thursday, February 19th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 6 minutes during this time, Drive users may experience availability issues (their Drive will appear read-only). Thank you for your understanding!

Feb 16, 13:37 CET
Resolved - This incident has been resolved.

Feb 13, 09:47 CET
Investigating - Proton VPN servers in Palestine are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Jan 28, 16:54 CET
Completed - The scheduled maintenance has been completed.

Jan 27, 12:49 CET
Scheduled - Proton VPN servers in New Jersey US are under maintenance.
This is a scheduled maintenance, we apologize for the inconvenience.

Jan 16, 20:27 CET
Resolved - Incident Summary – Proton Docs & Sheets Service Outage 

Date & Time: 15:20 CET – 17:05 CET, partial outage 17:05-19:30 CET 

Impact: Users were unable to access Proton Docs and Proton Sheets during the incident window.

Root Cause: A faulty client deployment introduced an error in the retry logic, which caused an excessive number of retries and resulted in an overload of our systems. This prevented users from successfully connecting to the service.Resolution: The system was restarted to disconnect the faulty clients, allowing us to stabilize the platform. Users were able to begin reconnecting from 17:05 CET as the issue was partially mitigated. Users reconnected automatically over the next hour as the fix was rolled out. Additional work will continue this weekend to increase overall system capacity and add safeguards to avoid a repeat of this incident.

If you still encounter issues, please reload the browser tab to restore access.

Status: The incident is now closed. Proton Docs and Sheets are fully operational.

Jan 16, 16:00 CET
Investigating - We are currently investigating this issue.

Jan 16, 17:30 CET
Resolved - This incident has been resolved.

Jan 15, 09:37 CET
Investigating - Proton VPN servers in Iceland are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Dec 24, 13:31 CET
Resolved - This incident has been resolved.

Dec 23, 16:16 CET
Investigating - Proton VPN servers in Latvia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Dec 16, 09:00 CET
Completed - The scheduled maintenance has been completed.

Dec 16, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 15, 11:24 CET
Scheduled - On Tuesday, December 16th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 8 minutes during this time, Drive users may experience availability issues (their Drive will appear read-only). Thank you for your understanding!

Dec 12, 09:00 CET
Completed - The scheduled maintenance has been completed.

Dec 12, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 10, 13:15 CET
Scheduled - On Friday, December 12th, between 8:00 am and 9:00 am CET (UTC +1; EDT -5), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 8 minutes during this time, Drive users may experience availability issues (their Drive will appear read-only). Thank you for your understanding!