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Malicious hackers exploit Cisco zero-day for highest access level at communications service provider

An attacker exploited a previously unknown and unpatched Cisco vulnerability earlier this year to infiltrate a communications service provider and gain the highest level of access possible, Mandiant said Wednesday.

Cisco has since patched the flaw, one of seven actively exploited zero-day vulnerabilities this year in its SD-WAN (software-defined wide area network) software used to manage internet traffic within organizations, typically those that are widely distributed, such as banks with numerous branches.

But Google-owned cybersecurity firm Mandiant said the attacker (or attackers) could have used its root-level access to obtain broad and undetected visibility into the internal traffic throughout the provider’s entire corporate network. In a caveat, Mandiant also said it could not fully assess how far the compromise actually went because of how cleverly the perpetrators hid their activity.

The attack illustrated hackers’ ongoing targeting of edge devices, Mandiant said. Attacks on such devices have been very common and involved in some of the most consequential breaches in recent years, prompting the Cybersecurity and Infrastructure Agency to direct federal agencies to give them special attention this year.

“This campaign underscores the living off the edge paradigm, where threat actors prioritize the compromise of network appliances to bypass traditional security perimeters,” Mandiant wrote in a blog post. “As organizations increasingly adopt software-defined networking, the orchestrators managing these environments become primary targets. These devices offer a black box environment for threat actors: they often lack the telemetry required for deep forensic analysis, and their role as a central control plane provides a stealthy platform for persistent, wide-scale access to internal enterprise traffic.”

Mandiant didn’t attribute the attack to any specific group, citing the work the attacker did to cover their tracks and delete evidence. But it noted that “for state-sponsored actors, the ability to exploit zero-day vulnerabilities in these platforms remains a premier vector for long-term strategic intelligence collection.”

Kelli Vanderlee, senior manager for Google Threat Intelligence Group, told CyberScoop that “exploiting zero day vulnerabilities in edge devices and the extensive anti-forensic activities are consistent with previously documented cyber espionage threat actor behavior.”

The company also didn’t name the victim service provider.

The attacks on the service provider came in two waves. The first activity Mandiant observed from late 2025 to early 2026 exploited one of two then-unpatched vulnerabilities (CVE-2026-20127 or CVE-2026-20182), with the attacker making unauthorized “peering” connections to the victim’s SD-WAN Manager devices in a kind of digital handshake to verify identity and trust.

Once there, the attacker facilitated its access and used it to manipulate default account passwords in hopes of avoiding detection. Next, the attacker exploited the zero-day vulnerability (CVE-2026-20245) in Cisco Catalyst SD-WAN Manager, activity Mandiant observed in March, and created a rogue user account, “troot” that gave full root-level control.

“On June 4, 2026, Cisco published a security advisory about a privilege escalation vulnerability in Cisco Catalyst SD-WAN Manager,” a Cisco spokesperson said. “Cisco strongly recommends customers upgrade to a fixed software release as outlined in the advisory.”

Updated 6/24/26: to include Cisco comment.

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ShinyHunters is actively extorting universities after exploiting an unpatched Oracle flaw

Researchers are warning that cybercriminals exploited an Oracle PeopleSoft zero-day vulnerability and potentially infiltrated the networks of more than 100 organizations in an attack spree that largely impacted higher education.

Mandiant and Google Threat Intelligence Group said it became aware of the attacks earlier this month as part of its ongoing monitoring of ShinyHunters operations. The notorious cybercrime group claims it hacked more than 100 organizations and started naming victims and publishing allegedly stolen data Tuesday.

University of Nottingham, one of ShinyHunters’ alleged victims, on Wednesday confirmed a significant amount of student data was stolen during a cyberattack after the threat group leaked some of the school’s data.

The attacks date back to at least May 27, according to Mandiant, and involve the exploitation of CVE-2026-35273, a defect in Oracle PeopleSoft PeopleTools that allows unauthenticated attackers to execute remote code and takeover affected servers.

Oracle disclosed the vulnerability and recommended some steps for mitigation Wednesday, weeks after the attacks were already underway. The vendor hasn’t released a patch to address the defect and did not respond to a request for comment.

Google said it alerted more than 100 organizations of potentially vulnerable endpoints in their environments, but it declined to confirm how many victims are compromised. 

“This campaign is still active. We have observed ShinyHunters sending extortions as recently as today,” Charles Carmakal, chief technology officer at Mandiant Consulting, told CyberScoop Thursday evening. He added that more victims, beyond Google’s visibility, may be impacted.

Most of the potential victim pool is based in the United States and 68% are in the higher education sector, according to Google.

“We have previously observed ShinyHunters target the education sector this year, however it’s possible this targeting is representative of the majority of exposed PeopleSoft instances belonging to the sector,” Carmakal said. 

Oracle PeopleSoft PeopleTools includes more than 40 tools for human resources and customer relationship management.

The attacks come less than a year after the Clop ransomware group exploited a zero-day in Oracle E-Business Suite that affected dozens of victims. The data theft extortion campaign that followed those attacks, which began in August, didn’t get underway until October.

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Vercel attack fallout expands to more customers and third-party systems

Vercel said the fallout from an attack on its internal systems hit more customers than previously known, as ongoing analysis uncovered additional evidence of compromise

The company, which makes tools and hosts cloud infrastructure for developers, maintains a “small number” of accounts were impacted, but it has yet to share a number or range of known incidents linked to the attack. Vercel created and maintains Next.js, a platform supporting AI agents that’s downloaded more than 9 million times per week, and other popular open-source projects. 

Vercel CEO Guillermo Rauch said the company and partners have analyzed nearly a petabyte of logs across the Vercel network and API, and learned malicious activity targeting the company and its customers extends beyond an initial attack that originated at Context.ai. 

“Threat intel points to the distribution of malware to computers in search of valuable tokens like keys to Vercel accounts and other providers,” Rauch said in a post on X

“Once the attacker gets ahold of those keys, our logs show a repeated pattern: rapid and comprehensive API usage, with a focus on enumeration of non-sensitive environment variables,” he added.

The attack exemplifies the widespread and compounded risk posed by interconnected systems that rely on OAuth tokens, trusted relationships and overly privileged permissions linking multiple services together.

“The real vulnerability was trust, not technology,” Munish Walther-Puri, head of critical digital infrastructure at TPO Group, told CyberScoop. “OAuth turned a productivity app into a backdoor. Every AI tool an employee connects to their work account is now a potential attack surface.”

An attacker traversed Vercel’s internal systems to steal and decrypt customer data, including environment variables it stored, posing significant downstream risk. 

The company insists the breach originated at Context.ai, a third-party AI tool used by one of its employees. Researchers at Hudson Rock previously said the seeds of that attack were planted in February when a Context.ai employee’s computer was infected with Lumma Stealer malware after they searched for Roblox game exploits, a common vector for infostealer deployments. 

Vercel has not specified the systems and customers data compromised, nor has it described the threat eradicated or contained. The company said it’s found no evidence of tampering across the software packages it publishes, concluding “we believe the supply chain remains safe.” 

The company fueled further intrigue in its updated security bulletin, noting that it also identified a separate “small number of customers” that were compromised in attacks unrelated to the breach of its systems. 

“These compromises do not appear to have originated on Vercel systems,” the company said. “This activity does not appear to be a continuation or expansion of the April incident, nor does it appear to be evidence of an earlier Vercel security incident.”

It’s unclear how Vercel became aware of those attacks and why it’s disclosing them publicly. 

Vercel declined to answer questions, and Mandiant, which is running incident response and an investigation into the attack, referred questions back to Vercel. 

Vercel has not attributed the breach to any named threat group or described the attackers’ objectives. 

An online persona identifying themselves as ShinyHunters took responsibility for the attack and is attempting to sell the stolen data, which they claim includes access keys, source code and databases. Austin Larsen, principal threat analyst at Google Threat Intelligence Group, said the attacker is “likely an imposter,” but emphasized the risk of exposure is real.

Walther-Puri warned that the downstream blast radius from the attack on its systems remains undefined. “Stolen API keys and source code snippets from internal views are potentially keys to customer production environments,” he said.

The stolen data attackers claim to have “sounds almost boring … but it’s infrastructure intelligence,” Walther-Puri added. “The right environment variable doesn’t just unlock a system — it lets adversaries become that system, silently, from the inside.”

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Vercel’s security breach started with malware disguised as Roblox cheats

Vercel customers are at risk of compromise after an attacker hopped through multiple internal systems to steal credentials and other sensitive data, the company said in a security bulletin Sunday. 

The attack, which didn’t originate at Vercel, showcases the pitfalls of interconnected cloud applications and SaaS integrations with overly privileged permissions. 

An attacker traversed third-party systems and connections left exposed by employees before it hit the San Francisco-based company that created and maintains Next.js and other popular open-source libraries. 

Researchers at Hudson Rock said the seeds of the attack were planted in February when a Context.ai employee’s computer was infected with Lumma Stealer malware after they searched for Roblox game exploits, a common vector for infostealer deployments.

Each of the companies are pinning at least some blame for the attack on the other vendor.

Context.ai on Sunday said that breach allowed the attacker to access its AWS environment and OAuth tokens for some users, including a token for a Vercel employee’s Google Workspace account. Vercel is not a Context customer, but the Vercel employee was using Context AI Office Suite and granted it full access, the artificial intelligence agent company said. 

“The attacker used that access to take over the employee’s Vercel Google Workspace account, which enabled them to gain access to some Vercel environments and environment variables that were not marked as sensitive,” Vercel said in its bulletin. 

The company said a limited number of its customers are impacted and were immediately advised to rotate credentials. Vercel, which declined to answer questions, did not specify which internal systems were accessed or fully explain how the attacker gained access to Vercel customers’ credentials. 

Vercel CEO Guillermo Rauch said customer data stored by the company is fully encrypted, yet the attacker got further access through enumeration, or by counting and inventorying specific variables. 

“We believe the attacking group to be highly sophisticated and, I strongly suspect, significantly accelerated by AI,” he said in a post on X. “They moved with surprising velocity and in-depth understanding of Vercel.”

A threat group identifying itself as ShinyHunters took responsibility for the attack in a post on Telegram and is attempting to sell the stolen data, which they claim includes access keys, source code and databases.

The attacker “is likely an imposter attempting to use an established name to inflate their notoriety,” Austin Larsen, principal threat analyst at Google Threat Intelligence, wrote in a LinkedIn post. “Regardless of the threat actor involved, the exposure risk is real.”

Vercel also warned that the attack on Context’s Google Workspace OAuth app “was the subject of a broader compromise, potentially affecting its hundreds of users across many organizations.” It published indicators of compromise and encouraged customers to review activity logs, review and rotate variables containing secrets.

Context and Vercel said their separate and coordinated investigations into the attack aided by CrowdStrike and Mandiant remain underway.

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Experts warn of a ‘loud and aggressive’ extortion wave following Trivy hack

SAN FRANCISCO — Mandiant is responding to a major, ongoing supply-chain attack involving the compromise of Trivy, a widely used open-source tool from Aqua Security that’s designed to find vulnerabilities and misconfigurations in code repositories.

The fallout from the attack spree, which was first detected March 19, is extensive and poses substantial risk for follow-on compromises and threatening extortion attempts. 

“We know over 1,000 impacted SaaS environments right now that are actively dealing with this particular threat campaign,” Charles Carmakal, chief technology officer at Mandiant Consulting said during a threat briefing held in conjunction with the RSAC 2026 Conference. “That thousand-plus downstream victims will probably expand into another 500, another 1,000, maybe another 10,000.”

Attackers stole a privileged access token and established a foothold in Trivy’s repository automation process by exploiting a misconfiguration in the tool’s GitHub Actions environment in late February, Aqua Security said in a blog post

On March 1, the company tried to block an ongoing breach by changing its credentials. They later realized the attempt failed, which allowed the attacker to stay in the system using valid logins. Attackers published malicious releases of Trivy on March 19.

“While this activity initially appeared to be an isolated event, it was the result of a broader, multi-stage supply-chain attack that began weeks earlier,” Aqua Security said in the blog post.

By compromising the tool, attackers gained access to secrets for many organizations, Carmakal said. “There will likely be many other software packages, supply-chain attacks and a variety of other compromises as a result of what’s playing out right now.”

Mandiant expects widespread breach disclosures, follow-on attacks and a variety of downstream impacts to play out over the next several months. 

The attackers, which the incident response firm has yet to name, are collaborating with multiple threat groups mostly based in the United States, Canada and United Kingdom. These cybercriminals “are known for being exceptionally aggressive with their extortion,” Carmakal said. “They’re very loud, they’re very aggressive.”

Mandiant is still working to identify the root of the initial attack. “We can’t quite tell how those credentials were stolen, because it is our belief that those credentials were not stolen from that victim’s environment,” Carmakal said. 

The credentials were likely stolen from another cloud environment, a business process outsourcer, partner or the personal computer of an engineer, he added. 

Aqua said Sygnia, which is investigating the attack and assisting in remediation efforts, identified additional suspicious activity Sunday involving unauthorized changes and repository changes — activity that is consistent with the attacker’s previously observed behavior.

“This development suggests that the incident is part of an ongoing and evolving attack, with the threat actor reestablishing access. Our investigation is actively focused on validating that all access paths have been identified and fully closed,” the company said.

Aqua, in its latest update Tuesday, said it is continuing to revoke and rotate credentials across all environments and claimed there is still no indication its commercial products are affected. 

Many attackers are currently weaponizing access and likely targeting additional victims, yielding to potential extortion attempts and the compromise of additional software, Carmakal said. 

“It’s going to be a different outcome for a lot of different organizations,” he said. “This will be a very concentrated focus of the adversaries and their expansion group of partners that they’re collaborating with right now.”

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The phone call is the new phishing email

Voice-based phishing, a form of social engineering where attackers call employees or IT help desks under false pretenses in an attempt to gain access to victim networks, surged in 2025, Mandiant said Monday in its annual M-Trends report. 

These points of intrusion, which have been a hallmark of attacks attributed to members of the cybercrime collective The Com, including offshoots such as Scattered Spider, accounted for 11% of all incidents Mandiant investigated last year.

Exploited vulnerabilities remained the top initial access vector for the sixth-consecutive year, giving attackers footholds in 32% of all incidents last year, the company said. Yet, the rise of voice phishing marks a concerning shift in tactics, especially in large-scale attacks with sweeping impacts.

“This type of social engineering attack is extremely powerful. It is more time consuming, obviously it requires skills and impersonation skills that the threat actors need to have, especially when they contact their IT help desk,” Jurgen Kutscher, vice president at Mandiant, told CyberScoop. “We’ve clearly seen several threat actors being very specialized and very successful with this type of attack.”

Voice-based phishing was at the root of multiple attack sprees Mandiant responded to last year, including campaigns targeting Salesforce customers attributed to threat groups Google Threat Intelligence Group tracks as UNC6040 and UNC6240.

This global shift in attacks was most clearly seen in the sharp drop in email-based phishing., For years, phishing has been a popular method because it’s cheap and requires little technical skill. It works much like high-volume advertising — a spray-and-pray strategy focused on reaching as many people as possible rather than specific targeting.

Email phishing is no longer a top initial access vector, according to Mandiant. The incident response firm said it was only responsible for 6% of intrusions last year, down from 14% in 2024 and 22% in 2022.

“The higher the investment, the higher the payout needs to be,” Kutscher said. “[Interactive phishing] takes a significant amount of time and investment. So as an attacker, you’ve got to do that when you believe that there’s a significant return.”

These techniques are difficult to defend against because they’re designed to exploit human instincts and bypass many security controls. “We’ve always said, unfortunately the human tends to be the weakest link,” Kutscher said. 

Social engineering, of course, wasn’t the only way attackers gained access to victim networks last year. Exploited defects remain a persistent problem.

The top three vulnerabilities Mandiant observed as the initial access vector in 2025 include CVE-2025-31324 in SAP NetWeaver, CVE-2025-61882 in Oracle E-Business Suite and CVE-2025-53770 in Microsoft SharePoint.

Attackers of various origins and objectives exploited all three of the vulnerabilities en masse and as zero-days. 

Mandiant clocked 500,000 combined hours of incident response investigations globally last year, up from 450,000 hours in 2024.

Technology companies were the most frequently attacked in 2025, accounting for 17% of all incidents. The following most-targeted industries included finance at 14.6%, business and professional services at 13.3% and health care at 11.9%.

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The ransomware economy is shifting toward straight-up data extortion

Ransomware remains a scourge that shows some signs of relenting, but incident responders and threat hunters are busier than ever as more financially-motivated attackers lean exclusively on data theft for extortion.

Attacks that only involve data theft for extortion may not be more prevalent than traditional ransomware when attackers encrypt systems, but momentum is moving in that direction, Genevieve Stark, head of cybercrime intelligence at Google Threat Intelligence Group, told CyberScoop.

“When you look at the actors in the English-speaking underground, those actors are almost all just focusing on data-theft extortion right now,” Stark added. This includes groups like Scattered Spider, ShinyHunters, Clop and other groups that have been responsible for some of the largest and farthest-reaching attacks over the past few years.

Google Threat Intelligence Group’s research report on ransomware, which it shared exclusively and discussed with CyberScoop prior to release, underscores how the evolution and spread of cybercrime can cloud a collective understanding of ransomware, or attacks that use malware to encrypt or lock systems. 

Ransomware attacks also often include data theft as an additional pressure point for extortion — occurring in 77% of ransomware intrusions Google observed last year, up from 57% in 2024 — but it’s not technically ransomware unless encryption is involved. 

“Over the past several years we’ve seen a gradual increase in the overall percentage of directly observed financially motivated incidents that involved only data theft extortion incidents, growing from around 2% of incidents in 2020 to more than 15% of incidents in 2025,” said Bavi Sadayappan, senior threat intelligence analyst at GTIG.

“In the same time span, the percentage of incidents involving ransomware deployment has fluctuated. We’ve seen a decrease in ransomware incidents in the past year, with 39% of incidents involving ransomware in 2024 compared to 31% in 2025,” she added.

The company declined to say how many ransomware attacks it responded to in 2025. “We hesitate sharing the number of cases that we work on, in terms of a quantitative number, because it’s so difficult for everybody to agree on what constitutes one incident versus two,” said Chris Linklater, practice leader at Mandiant. “Anecdotally, we’re staying very busy.”

Stark acknowledged that significant challenges prevent the industry from developing a clear, comprehensive picture of ransomware’s true scale and impact. Insight is largely confined to what individual incident response firms see in their own cases, and what information is shared is typically provided case by case rather in a centralized way.

“We’re not doing a great job as an industry in looking at the volume. I think that we’re overly dependent on things like the volume of data-leak sites, which have a lot of problems,” she said.

The increase in data extortion is likely driving an increase in these posts. At the same time, some threat clusters are making non-credible claims or recycling previous breaches and claiming them as their own work. “Data-leak sites as a measure is actually pretty poor, and I think that as an industry we’ve over relied on that,” Stark said.

Yet, the data is still useful for gauging certain trends, such as shifts in targeting or an increase in alleged attacks on specific sectors or regions, researchers said.

For what it’s worth, Google said the amount of posts on data leak sites jumped 48% from the year prior to 7,784 posts in 2025. Meanwhile, the number of unique data leak sites climbed almost 35% over the same period to 128 sites with at least one post.

Google’s report also focuses on the tactics and shifts it observed during its response to ransomware attacks last year, including the most common ways attackers broke into systems, the most prominent ransomware families and increased targeting of virtualization infrastructure.

Exploited vulnerabilities was the top initial access vector in ransomware attacks last year, accounting for a third of all incidents, followed by various forms of web compromise and stolen credentials. Attackers most commonly exploited vulnerabilities in widely used virtual private networks and firewalls from Fortinet, SonicWall, Palo Alto Networks and Citrix, researchers said.

Zach Riddle, principal threat intelligence analyst at GTIG, said this doesn’t reflect a growing trend as much as a recurring cycle of different initial access vectors, which rise and fall year to year for various reasons.

Google specifically called out 13 vulnerabilities, many disclosed years ago, ranking those defects among the top exploited vulnerabilities for ransomware attacks last year. Three of those vulnerabilities affect Fortinet products, followed by two from Microsoft, two from Veritas, and one each from SonicWall, Citrix, SAP, Palo Alto Networks, CrushFTP and Zoho.

Stolen credentials were the initial access point in 21% of ransomware intrusions last year, and attackers often used those credentials to authenticate to a victim’s VPN or Remote Desktop Protocol login, Google said in the report.

Attackers are also confronting more challenges in deploying ransomware once they break into victim networks. “We’re actually seeing a decrease in successful ransomware deployment,” Sadayappan said. Google observed a year-over-year decline from 54% in 2024 to 36% last year.

Another landmark change reflected in ransomware activity in 2025 involves increased targeting of virtualization infrastructure, such as VMware ESXi hypervisors. Attackers targeted these environments in 43% of ransomware intrusions last year, up from 29% in 2024.

“It lets the attacker hit a huge number of systems with a very small amount of effort,” Linklater said, adding that “it makes the investigation significantly harder to accomplish, because a lot more of the forensic evidence is lost when those hypervisors are attacked.”

The most prominent ransomware families in 2025 included Agenda, Redbike, Clop, Playcrypt, Safepay, Inc, RansomHub and Fireflame, according to Google. The most active ransomware brands last year included Qilin, Akira, Clop, Play, Safepay, Inc, Lynx, RansomHub, DragonForce and Sinobi.

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Salesforce issues new security alert tied to third customer attack spree in six months

Threat hunters and a collection of unconfirmed victims are responding to a series of attacks targeting Salesforce customers, which the vendor disclosed in a security advisory Saturday. 

“Salesforce is actively monitoring threat activity targeting public-facing Experience Cloud sites, including attempts to take advantage of overly permissive guest user configurations,” the company said in the alert.

The campaign marks the third widespread attack spree targeting Salesforce customers in about six months. 

The number of victims ensnared by the latest attacks is unverified, but ShinyHunters, the threat group asserting responsibility for the attacks, claims about 100 companies have already been impacted. 

Researchers told CyberScoop they are confident the threat group behind the campaign is associated with ShinyHunters, an outfit that’s previously stolen data from Salesforce instances for extortion attempts.

Salesforce did not attribute the attacks, but pinned blame on a “known threat actor group,” adding that the issue is not due to a vulnerability in the company’s platform.

The company said the threat activity reflects a broader trend of identity-based targeting, in this case customer-configured guest user settings that expose publicly accessible Experience Cloud sites to potential attacks.

“We are aware of a threat actor attempting to identify misconfigurations within Salesforce Experience Cloud instances,” Charles Carmakal, chief technology officer at Mandiant Consulting, said in a statement. “We are working closely with Salesforce and our customers to provide the necessary telemetry and detection rules to mitigate potential risk.”

Salesforce said the threat actor is using a modified version of the Mandiant-developed open-source tool AuraInspector to scan for public-facing Experience Cloud sites and steal data from instances with a guest user profile. 

This setting is designed to provide unauthenticated users access to data intended for public consumption. Yet, guest profiles with excessive permissions allow attackers to view additional data by directly querying Salesforce CRM objects without logging in, the company explained.

Salesforce did not say when or how it became aware of the latest campaign targeting its customers, nor how many companies have already been impacted. “We don’t have anything further to add at this time,” said Nicole Aranda, senior manager of corporate communications at Salesforce. 

The company advised customers to ensure guest user configurations are properly restricted.

“Any system exposed to the internet must be configured with the expectation that it will be continuously scanned,” Shane Barney, chief information security officer, at Keeper Security, said in an email. 

“At its core, this is an access governance issue,” he added. “Guest accounts, service accounts and API integrations must be treated with the same discipline as privileged users. Applying least privilege, restricting API access and continuously auditing permissions are foundational security controls.”

Salesforce customers confronted a pair of attack sprees involving third-party vendors last year. Google Threat Intelligence Group at the time said it was aware of more than 200 potentially affected Salesforce instances linked to malicious activity in Gainsight applications connected to Salesforce customer environments in November.

A more extensive downstream attack spree discovered in August impacted more than 700 companies who integrated the AI chat agent Salesloft Drift into their Salesforce environments. ShinyHunters or threat clusters affiliated with the extortion group were involved in both of those campaigns as well.

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Please Don’t Feed the Scattered Lapsus ShinyHunters

A prolific data ransom gang that calls itself Scattered Lapsus ShinyHunters (SLSH) has a distinctive playbook when it seeks to extort payment from victim firms: Harassing, threatening and even swatting executives and their families, all while notifying journalists and regulators about the extent of the intrusion. Some victims reportedly are paying — perhaps as much to contain the stolen data as to stop the escalating personal attacks. But a top SLSH expert warns that engaging at all beyond a “We’re not paying” response only encourages further harassment, noting that the group’s fractious and unreliable history means the only winning move is not to pay.

Image: Shutterstock.com, @Mungujakisa

Unlike traditional, highly regimented Russia-based ransomware affiliate groups, SLSH is an unruly and somewhat fluid English-language extortion gang that appears uninterested in building a reputation of consistent behavior whereby victims might have some measure of confidence that the criminals will keep their word if paid.

That’s according to Allison Nixon, director of research at the New York City based security consultancy Unit 221B. Nixon has been closely tracking the criminal group and individual members as they bounce between various Telegram channels used to extort and harass victims, and she said SLSH differs from traditional data ransom groups in other important ways that argue against trusting them to do anything they say they’ll do — such as destroying stolen data.

Like SLSH, many traditional Russian ransomware groups have employed high-pressure tactics to force payment in exchange for a decryption key and/or a promise to delete stolen data, such as publishing a dark web shaming blog with samples of stolen data next to a countdown clock, or notifying journalists and board members of the victim company. But Nixon said the extortion from SLSH quickly escalates way beyond that — to threats of physical violence against executives and their families, DDoS attacks on the victim’s website, and repeated email-flooding campaigns.

SLSH is known for breaking into companies by phishing employees over the phone, and using the purloined access to steal sensitive internal data. In a January 30 blog post, Google’s security forensics firm Mandiant said SLSH’s most recent extortion attacks stem from incidents spanning early to mid-January 2026, when SLSH members pretended to be IT staff and called employees at targeted victim organizations claiming that the company was updating MFA settings.

“The threat actor directed the employees to victim-branded credential harvesting sites to capture their SSO credentials and MFA codes, and then registered their own device for MFA,” the blog post explained.

Victims often first learn of the breach when their brand name is uttered on whatever ephemeral new public Telegram group chat SLSH is using to threaten, extort and harass their prey. According to Nixon, the coordinated harassment on the SLSH Telegram channels is part of a well-orchestrated strategy to overwhelm the victim organization by manufacturing humiliation that pushes them over the threshold to pay.

Nixon said multiple executives at targeted organizations have been subject to “swatting” attacks, wherein SLSH communicated a phony bomb threat or hostage situation at the target’s address in the hopes of eliciting a heavily armed police response at their home or place of work.

“A big part of what they’re doing to victims is the psychological aspect of it, like harassing executives’ kids and threatening the board of the company,” Nixon told KrebsOnSecurity. “And while these victims are getting extortion demands, they’re simultaneously getting outreach from media outlets saying, ‘Hey, do you have any comments on the bad things we’re going to write about you.”

In a blog post today, Unit 221B argues that no one should negotiate with SLSH because the group has demonstrated a willingness to extort victims based on promises that it has no intention to keep. Nixon points out that all of SLSH’s known members hail from The Com, shorthand for a constellation of cybercrime-focused Discord and Telegram communities which serve as a kind of distributed social network that facilitates instant collaboration.

Nixon said Com-based extortion groups tend to instigate feuds and drama between group members, leading to lying, betrayals, credibility destroying behavior, backstabbing, and sabotaging each other.

“With this type of ongoing dysfunction, often compounding by substance abuse, these threat actors often aren’t able to act with the core goal in mind of completing a successful, strategic ransom operation,” Nixon wrote. “They continually lose control with outbursts that put their strategy and operational security at risk, which severely limits their ability to build a professional, scalable, and sophisticated criminal organization network for continued successful ransoms – unlike other, more tenured and professional criminal organizations focused on ransomware alone.”

Intrusions from established ransomware groups typically center around encryption/decryption malware that mostly stays on the affected machine. In contrast, Nixon said, ransom from a Com group is often structured the same as violent sextortion schemes against minors, wherein members of The Com will steal damaging information, threaten to release it, and “promise” to delete it if the victim complies without any guarantee or technical proof point that they will keep their word. She writes:

A key component of SLSH’s efforts to convince victims to pay, Nixon said, involves manipulating the media into hyping the threat posed by this group. This approach also borrows a page from the playbook of sextortion attacks, she said, which encourages predators to keep targets continuously engaged and worrying about the consequences of non-compliance.

“On days where SLSH had no substantial criminal ‘win’ to announce, they focused on announcing death threats and harassment to keep law enforcement, journalists, and cybercrime industry professionals focused on this group,” she said.

An excerpt from a sextortion tutorial from a Com-based Telegram channel. Image: Unit 221B.

Nixon knows a thing or two about being threatened by SLSH: For the past several months, the group’s Telegram channels have been replete with threats of physical violence against her, against Yours Truly, and against other security researchers. These threats, she said, are just another way the group seeks to generate media attention and achieve a veneer of credibility, but they are useful as indicators of compromise because SLSH members tend to name drop and malign security researchers even in their communications with victims.

“Watch for the following behaviors in their communications to you or their public statements,” Unit 221B’s advisory reads. “Repeated abusive mentions of Allison Nixon (or “A.N”), Unit 221B, or cybersecurity journalists—especially Brian Krebs—or any other cybersecurity employee, or cybersecurity company. Any threats to kill, or commit terrorism, or violence against internal employees, cybersecurity employees, investigators, and journalists.”

Unit 221B says that while the pressure campaign during an extortion attempt may be traumatizing to employees, executives, and their family members, entering into drawn-out negotiations with SLSH incentivizes the group to increase the level of harm and risk, which could include the physical safety of employees and their families.

“The breached data will never go back to the way it was, but we can assure you that the harassment will end,” Nixon said. “So, your decision to pay should be a separate issue from the harassment. We believe that when you separate these issues, you will objectively see that the best course of action to protect your interests, in both the short and long term, is to refuse payment.”

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