A bipartisan pair of senators want a company that operates a tip line for anonymously reporting school safety concerns to answer questions about hackers compromising sensitive student information.

Sens. Maggie Hassan, D-N.H., and Jim Banks, R-Ind., announced on Monday they’d sent a letter to the firm, Navigate360, about last month’s incident.

“We write to express significant concern about the risks to students, staff, and schools from a recent cyberattack on your company’s P3 Global Intel tip line,” they said in the April 24 letter. “We are particularly concerned by reports that the cyberattack exploited platform vulnerabilities in order to steal students’ highly sensitive personally identifiable information. We urge you to provide the public clarity regarding what data was stolen, how Navigate360 is responding, and what safeguards Navigate360 will put into place to prevent this from happening again.”

According to the company, more than 30,000 schools and 5,000 public safety agencies use Navigate360’s products. Hackers claimed to purloin 93 gigabytes of data from the firm.

“Your company markets its product as an anonymous tip line,” Hassan and Banks said. “However, the personally identifiable information recently released by the hackers suggests otherwise. This puts the safety of students at risk and undermines public trust in using such platforms to report suspicious activity. Education and school safety experts have expressed concerns that, without guaranteed anonymity, students will choose not to report safety concerns.”

At the time of the alleged breach, Navigate360 CEO JP Guilbault said the company was working to determine if there was an incident and if there was, its extent. He did not confirm that sensitive information was released. The company did not immediately respond to a request for comment on the senators’ letter Monday.

A whopping 82% of K-12 schools said they experienced a cyber incident between July 2023 and December 2024, according to a report from the Center for Internet Security. The scale of cyberattacks on schools expanded during COVID-19. Hackers seeking student information usually have a financial motive, such as holding the information for ransom.

The hackers in the Navigate360 case were apparently motivated by hacktivism.

“Remember folks, don’t do the dirty work for the pigs,” they wrote. “Investigating crime is their job, not yours. They don’t care about you, they want convictions and prisoners to fuel the for-profit prisons.”

Hassan and Banks’ specific questions for Navigate360 included inquiries about its cybersecurity practices, what data was compromised, whether the tip line is fully anonymous and what kind of help the company has provided to school districts.

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A bipartisan group of senators are looking to tackle health care cybersecurity by reviving legislation that would update regulations and guidelines, authorize grants, offer training and clarify federal agency roles.

It’s a subset of cybersecurity where Congress hasn’t enacted any sweeping changes to date. The resurrected Health Care Cybersecurity and Resiliency Act from Health, Education Labor and Pension Committee Chairman Bill Cassidy, R-La., and his colleagues on both sides of the aisle emerges from a 2023 bipartisan health care cybersecurity working group.

Cassidy and his cosponsors — Mark Warner, D-Va., Maggie Hassan, D-N.H., and John Cornyn, R-Tex. — first introduced the bill in late November last year, with little time left in the session to take action on it before Congress adjourned at the beginning of 2025.

“Cyberattacks in the health care sector can have a wide range of devastating consequences, from exposing private medical information to disrupting care in ERs — and it can be particularly difficult for medical providers in rural communities with fewer resources to prevent and respond to these attacks,” Hassan said in a news release Thursday.

The legislation aspires to improve coordination between the Department of Health and Human Services and the Cybersecurity and Infrastructure Security Agency, with steps like directing HHS to work with CISA state coordinators to provide training to health care owners and operators.

It would clarify HHS’s responsibilities and give it additional responsibilities, such as directing it to develop a cybersecurity incident response plan. It also requires HHS to update Health Insurance Portability and Accountability Act (HIPAA) regulations for health care identities to use modern cybersecurity practices, issue guidance for rural health clinics on breach prevention.

And it authorizes a five-year grant program at HHS for select health care entities, like academic health and cancer centers, although it doesn’t specify a dollar amount.

Some of those goals are similar to provisions from other health care cybersecurity bills that haven’t become law, some of which emerged after the Change Healthcare ransomware attack that led to the biggest breach of health care data ever reported to federal regulators.

“Patients deserve absolute confidence that their sensitive medical data stored online is protected and shielded from cybersecurity breaches or ransomware attacks,” Cornyn said.

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