I enrolled another computer just now. If you are a free subscriber to the newsletter, you received a recap of all of the Windows 10 end-of-life information you missed – but that was included in the Plus newsletter over the last several weeks. And if you happen to get both the free newsletter and the […]

ON SECURITY By Susan Bradley The headlines may say that support for Windows 10 ends next week, but the reality is that many of us will be using Windows 10 for much longer. We’ve already discussed how businesses can purchase one, two, or even three years of security updates. Microsoft has also provided a relatively […]

ON SECURITY By Susan Bradley If you are in a business, or you perform technology consulting for businesses, chances are the computer systems you manage are either in a domain or controlled by Microsoft’s Intune. These machines cannot receive the single-year extension specifically designed for consumers. Instead, those of us with business networks must use […]

ISSUE 22.38 • 2025-09-22 ON SECURITY By Susan Bradley Microsoft provides several options to extend the life of Windows 10 through its Extended Security Updates (ESU) program. This topic will be discussed in a three-part series. The first two parts are about obtaining the ESU in business settings. The third part will address consumers. However, […]

You may have seen in the news that Consumer Reports is asking Microsoft to give consumers additional years of free support for Windows 10 devices. The vast majority of users I’ve seen that have either been offered the additional year, or have not paid any fee when using the command process to enroll devices into […]

Don’t worry — you aren’t alone. But you can jump to the front of the line and kick it into offering it to you by using a series of commands. This weekend I will be recording a video so you can see the process from start to finish. Remember, we have a special forum dedicated […]

PATCH WATCH By Susan Bradley For decades, the one constant of a crashing Windows PC has been that telltale blue screen. Windows 11 24H2 gets a revamped BSOD. Thankfully, they’ve become rarer. At the same time, they are strangely visible. I’ve walked by digital kiosks in shopping malls and airport signs hung at a BSOD. […]

ISSUE 22.31.1 • 2025-08-07 By Susan Bradley Windows 11 24H2 is a large update that takes some time to install. Don’t do this close to Patch Tuesday. And because new patches are a mere five days away, it’s time to defer everything except critical or emergency patches until I’ve spent the time to understand any […]

ON SECURITY By Susan Bradley Obtaining the Windows 10 Extended Security Update (ESU) service introduces a previously unseen nuance to licensing in the consumer space, at least for Windows. For example, it’s normal for Office to be licensed for use on multiple desktops and even on smaller devices such as tablets and phones. But single […]

TAME YOUR TECH By Susan Bradley It’s almost August, three months before many devices will no longer receive updates. Will you extend your Windows 10? Microsoft acknowledged that both consumers and businesses need more time to deal with the end of life for Windows 10, offering both consumers and businesses extended security update services (ESUs). […]

ISSUE 22.28 • 2025-07-14 PATCH WATCH By Susan Bradley July’s updates begin the dribble of the Windows 10 ESU offering. Consumers using Windows 10 Home or Professional editions may start to see the system offering the one-year Extended Security Updates (ESU) service after the July updates are applied. To be clear, my simple definition of […]

ISSUE 22.26.1 • 2025-07-03 By Susan Bradley There are times when Microsoft drives us crazy, and then there are times when we don’t give Redmond enough credit. This is a time when we probably don’t praise the company enough for doing the right thing. I say this because I recently installed the July Insider preview […]

ISSUE 22.25.2 • 2025-06-25 By Susan Bradley You know I’ve been trying — for months — to find a vendor from which I could purchase Windows 10 Extended Security Updates (ESUs). I certainly want to make such a purchase for my firm, and perhaps for use on my home PCs. You also know that I’ve […]