Silent Ransom Group, a long-running data extortion operation, continues to hit U.S.-based law firms by impersonating IT support and, in some cases, visiting victims in person to gain physical access to computers, the FBI said in an alert Tuesday.

The closed group, which likely operates from Russia and emerged in 2022 after Conti disbanded, has claimed responsibility for more than 100 attacks with activity surging during the past few months, according to researchers.

The FBI’s warning comes exactly one year after the agency released a previous alert about Silent Ransom Group consistently targeting law firms since mid-2023. The group doesn’t deploy encryption, but its dual use of social engineering and in-person visits for data theft is extremely rare with no known parallels across the vast cybercrime ecosystem, multiple experts told CyberScoop.

“There were probably a lot of times that this failed before it started succeeding because there’s a lot of trial-and-error involved,” said Allan Liska, field chief information security officer at Recorded Future. Whereas other ransomware groups would rather move on to other tactics or targets, “Silent Ransom Group has seen the value especially in going after law firms, and so they’re willing to put the extra effort into it,” he added. 

The data extortion group, which is also tracked as Chatty Spider, UNC3753 and Storm-0252, isn’t as prolific as more high-tempo ransomware groups. Yet, it’s having a noticeable impact due to its proven knack for attacking organizations in the legal sector.

Halcyon tracked 134 ransomware incidents against law firms and legal services during the first quarter of this year, making it the fourth-most targeted industry accounting for more than 6% of all ransomware attacks the company tracked during the period. 

Silent Ransom Group and Inc, a ransomware-as-a-service operation dating back to mid-2023, are largely responsible for that uptick, said Cynthia Kaiser, senior vice president at Halycon’s Ransomware Research Center.

“Silent was the first group to really just be targeting law firms, and they’ve targeted major law firms” with a clear understanding of what’s most problematic for organizations in that segment, she added. “The theft of data in and of itself is the biggest issue for the law firms, so they’re tailoring a lot of their operations around what they know about the sector.”

Law firms are a rich target because data theft creates huge privilege and reputational problems, which creates the perception they might be more willing to pay high extortion demands, Kaiser said.

Silent Ransom Group’s social engineering scheme involves phone calls or phishing emails that urge employees to call one of the group’s associates posing as IT support, the FBI said. If the group’s attempt to gain access to the employee’s computer via remote access tools fails, it sends an associate to the victim’s location to physically attach a storage device to the victim’s workstation. 

This extra step is unique and places Silent Ransom Group in a completely different mode of operation than its peers in ransomware and data theft extortion. Some aggressive data theft extortion groups have harassed and threatened executives and employees with physical violence, but in-person visits for data theft are extraordinary.

“While Flashpoint has observed threat actors soliciting or co-opting both witting and unwitting insiders, we have not observed them physically sending attackers to victim locations. This tactic carries significant risk, as threat actors are able to use technology to obscure their real-world identities,” said Ian Gray, vice president of cyber threat intelligence operations at Flashpoint. 

Joe Slowik, director of cybersecurity alerting strategy at Dataminr, said it’s easy to question why potential victims would fall for this tactic. “However, humans in the workplace need to implicitly trust others to get their jobs done,” he said. 

“Questioning everything, while seemingly desirable, introduces significant friction and distrust in workplace environments and limits productivity in arbitrary ways,” Slowik added. “Criminal entities will continue to prey on human weaknesses and dependencies for success, and placing the burden solely on employees to defend against this is unfair and unreasonable.”

The FBI did not provide details about the people Silent Ransom Group uses to initiate the fake IT support calls or visit victims in person. Yet, with the group’s operators based in Russia, researchers speculate gig workers or subcontractors are playing a critical role by placing voice-based phishing calls in a common language and visiting victims at their workplace. 

Liska said he’s under the impression the group is using freelance taskers that don’t necessarily know they are committing a crime. “They may be suspicious, but you know, they need the money,” he said. 

“It’s kind of like a Doordash person that delivers Arby’s,” Liska said. “You know you’re doing really bad things to people, but you know what, they’re paying you to deliver.”

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Foxconn, one of the world’s largest manufacturers of electronics sold by major tech vendors, is recovering from a cyberattack that disrupted some of the company’s factories in North America.

Nitrogen, a ransomware group that’s known for targeting organizations in the manufacturing, construction and technology sectors, claimed responsibility for the attack on its data leak site and said it stole 8 terabytes of data spanning more than 11 million files. 

The threat group posted screenshots of some of the allegedly stolen data and claimed it compromised “confidential instructions, projects and drawings from Intel, Apple, Google, Dell, Nvidia and many other projects.” 

Foxconn is famously known as the primary assembler of Apple iPhones. Apple and the other companies allegedly impacted by the attack did not respond to a request for comment.

A spokesperson for Foxconn confirmed some of its factories in North America suffered a cyberattack, and said its cybersecurity team immediately responded to the breach by implementing additional “measures to ensure the continuity of production and delivery.”

The spokesperson did not answer questions about when the attack occurred or what systems or data was impacted, but noted that “affected factories are currently resuming normal production” as of Tuesday. 

Nitrogen was first observed in 2023, using ALPHV, one of the most prevalent ransomware variants at that time, Cynthia Kaiser, senior vice president at Halcyon’s Ransomware Research Center, told CyberScoop. The group started using stolen code from Conti, another formerly prolific ransomware variant, in 2024 to build its own custom attack tools to hit Windows and VMware server environments, she added.

The threat group has most recently focused on companies in the manufacturing and technology sectors. “However, the most recent cases of claims by Nitrogen do not include a working file listing on the leak site and include mostly older images of files,” Kaiser said. “This raises questions about whether Nitrogen is inflating data-theft claims in an attempt to pressure victims into paying higher ransoms.”

Foxconn hasn’t described the nature of the attack or confirmed the existence of a ransom demand. 

Ismael Valenzuela, vice president of threat research and intelligence at Arctic Wolf Labs, said Nitrogen follows a “consistent playbook, stealing data before encrypting systems so they have leverage on multiple fronts, combining operational disruption with the threat of sensitive information being exposed.”

The threat group’s tactics indicate it’s not opportunistic, but rather “operating with a defined model, focusing on organizations that are easier to access but still critical enough to drive pressure and payment,” Valenzuela added. 

Foxconn, also known as Hon Hai Precision Industry with headquarters in Taiwan, is among the world’s largest companies with $259 billion in revenue last year, the company said. Foxconn’s North American footprint includes multiple factories in Mexico, Wisconsin, Ohio, Texas, Virginia and Indiana.

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Instructure, the company behind Canvas, said it reached an agreement with the cybercriminals who threatened to leak a trove of sensitive data they claim was stolen during a prolonged cyberattack on the widely used education tech platform.

Pressure was mounting on the company as widespread outages left schools, students and teachers temporarily unable to access critical data late last week when the company took Canvas offline after the attackers defaced the platform’s login page. By Friday, the company said Canvas — a central hub for K-12 and university coursework, exams, grades and communication — was back online and fully operational. 

ShinyHunters, a decentralized crew of prolific cybercriminals that researchers affiliate with The Com, claimed responsibility for the attack on its data leak site and was attempting to extort the company for an unknown ransom amount. 

Instructure didn’t outright say it paid a ransom, but insisted the agreement provided all necessary assurances. “The data was returned to us. We received digital confirmation of data destruction (shred logs),” the company said in an update Monday.

“We have been informed that no Instructure customers will be extorted as a result of this incident, publicly or otherwise,” the company added. “This agreement covers all impacted Instructure customers, and there is no need for individual customers to attempt to engage with the unauthorized actor.”

The threat group initially set a deadline of May 6 — four days after Instructure previously said the incident was contained — claiming it stole 3.65 terabytes of data spanning 275 million records across 8,809 school systems. 

When that deadline passed without payment, ShinyHunters escalated its pressure on the company by “injecting an extortion message directly into the Canvas login pages of roughly 330 institutions, and pivoted to school-by-school extortion with a current deadline of May 12,” Cynthia Kaiser, senior vice president of Halcyon’s Ransomware Research Center, told CyberScoop.

The additional public pressure prompted Infrastructure to take Canvas offline, disrupting schoolwork and access to critical systems nationwide. 

Instructure CEO Steve Daly apologized over the weekend for the company’s inconsistent communication and deficient public response to the cyberattack. 

“Over the past few days, many of you dealt with real disruption. Stress on your teams. Missed moments in the classroom. Questions you couldn’t get answered. You deserved more consistent communication from us, and we didn’t deliver it. I’m sorry for that,” he said in a statement.

Daly acknowledged that the attack, which remains under investigation aided by CrowdStrike, exposed usernames, email addresses, course names, enrollment information and messages. He insisted that course content, submissions and credentials were not compromised.

The temporary but widespread disruption has spurred broad concern across the education sector as ransomware experts and threat hunters continue to track developments. The cyberattack also caught the attention of lawmakers on Capitol Hill. 

The House Homeland Security Committee on Monday published a letter to Daly seeking a briefing with him or a senior leader at Instructure by May 21. 

“The recurrence of an intrusion within days of an initial breach disclosure, and Instructure’s apparent failure to fully remediate the underlying vulnerabilities during that window, raise serious questions about the company’s incident response capabilities and its obligations to the institutions and individuals whose data it holds,” House Homeland Security Chairman Andrew Garbarino, R-N.Y., wrote in the letter to Daly.

The committee wants to learn more about the “circumstances of both intrusions, the the nature and volume of data accessed, the steps Instructure has taken and is taking to contain the threat and notify affected institutions, and the adequacy of the company’s coordination with federal law enforcement and the Cybersecurity and Infrastructure Security Agency,” he added. 

CISA did not describe the extent of its involvement in Instructure’s response. “CISA is aware of a potential cyber incident affecting Canvas. As the nation’s cyber defense agency, we provide voluntary support and cybersecurity services to organizations in responding to and recovering from incidents,” Chris Butera, the agency’s acting executive assistant director for cybersecurity, said in a statement.

Instructure’s timeline of the attack has changed and remains incomplete. The company said it first detected unauthorized activity in Canvas on April 29 and immediately revoked the attacker’s access and initiated an incident response. Researchers not directly involved with the formal investigation said ShinyHunters gained access to Canvas at least a few days earlier.

The follow-on malicious activity on May 7 — the defacement of public login pages — was tied to the same incident, the company said. 

“We have since confirmed that the unauthorized actor carried out this activity by exploiting an issue related to our Free-For-Teacher accounts. This is the same issue that led to the unauthorized access the prior week. As a result, we have made the difficult decision to temporarily shut down Free-For-Teacher accounts,” the company said in an updated post about the incident.

Instructure did not answer questions about the vulnerability or explain how attackers intruded its systems. The company said it also revoked privileged credentials and access tokens for affected systems, rotated internal keys, restricted token creation pathways, and deployed additional security controls and monitoring.

Canvas is fully operational and safe to use, the company said, adding that CrowdStrike has reviewed known indicators of compromise and “found no evidence that the threat actor currently has access to the platform.”

Access still remains spotty and unavailable for some Canvas users as school districts restore the platform in phases after conducting their own internal checks.

Halcyon published an alert about the attack Friday, including a screenshot of the message that some school staff, guardians and students encountered before Instructure took the learning management system offline.

ShinyHunters is a notorious data theft extortion group that previously hit major cloud platforms, including Salesforce and Snowflake, via voice phishing, credential theft and supply-chain attacks. 

Education is a recurring and consistent target for cybercriminals, accounting for more than 250 ransomware attacks globally last year, according to Halcyon. 

Yet, the scope of the attack on Canvas “makes this one of the largest single education-sector exposures we’ve tracked,” Kaiser said.

“By compromising a shared platform used across thousands of schools, ShinyHunters hit the entire education sector in one move, which is the same playbook Clop ran against Oracle EBS customers last fall,” she added. “Among 2026 incidents against critical infrastructure, this is at or near the top for education-sector impact, and it highlights a trend of third-party software vendors now being part of an attack surface, and causing cascading effects across an entire sector.”

Cybersecurity professionals focused on ransomware and data theft extortion consistently encourage victims to not pay ransoms, but they also often acknowledge that companies have to make tough decisions based on their own interests and the security of their customers or users caught up in the aftermath.

Allison Nixon, chief research officer at Unit 221B, said the threat group claiming responsibility for the attack should not be trusted. 

“They are claiming they will delete the data after they are paid, and if they are not paid that they will leak the data,” she told CyberScoop. “This is in line with the past data extortion scams run by the same and related Com actors, who have made false statements to victims and to the public in the past.”

Instructure acknowledged that its agreement with the attackers isn’t ironclad. “While there is never complete certainty when dealing with cybercriminals, we believe it was important to take every step within our control to give customers additional peace of mind, to the extent possible,” the company said.

Daly — a longtime security executive who was previously CEO at Ivanti — ended his mea culpa with a pledge to improve communications and provide a summary of a forensics report soon.

“Last week, we made a call to get the facts right before speaking publicly. That instinct isn’t wrong, but we got the balance wrong. We focused on fact-finding and went quiet when you needed consistent updates. You’ve been clear about that, and it’s fair feedback. We will change that moving forward,” he said. 

“Rebuilding trust takes time,” Daly added. “We’re going to earn it back through consistent action and honest communication.”

Update: May 12, 11:00 am: This story has been updated to reflect that Instructure announced they have reached a deal with ShinyHunters.

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